What we collect
We collect personal information that you provide directly when you book a strategy call, email us, or sign a service agreement. This includes name, business name, role, contact details, and the information needed to deliver the services we’re engaged for.
How we use it
We use information to respond to enquiries, run engagements, invoice for work, comply with our legal obligations (including TGA and AHPRA record-keeping for clinical clients), and improve our services. We do not sell personal information.
Disclosure
We may disclose information to platforms required to deliver work (Meta, Google, scheduling and analytics providers) under their standard data agreements, to professional advisors, or where required by law. Information is stored within Australia or the United States with reputable cloud providers.
Your rights
You can request access, correction, or deletion of personal information we hold. Contact info@adwave.com.au and we’ll respond within 30 days.
Complaints
Concerns can be raised with us first. Unresolved matters can be escalated to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This page is a working draft and will be reviewed by Australian counsel before public launch.